Community conversations

Let an agent read chosen Slack channels for people asking about your topic, without storing what they wrote.

Buyers also talk in Slack communities: founders' groups, sales circles, industry spaces. The Slack community source lets one of your agents read the channels you pick and treat a matching thread like any other post.

Connecting

An owner or admin connects Slack monitoring, either from the agent wizard's sources step or under Connected accounts. Slack opens in a new tab and asks for permission to read public channels and the basic profile of their members; once you agree, return to the wizard and your draft is where you left it. The connection reads with the access of whoever installed it, so pick someone who has joined the community.

Choosing what to read

In the source card:

Tick up to ten channels under Channels to read. With none ticked, nothing is read at all.
Add up to ten Words to listen for. A message is picked up only when it uses one of them as a whole word, in any letter case.

Channels and words belong to the Slack connection, so only one agent in the workspace can have this source switched on. The card names the agent that already has it.

What happens to a thread

On each run the agent reads the new messages in the ticked channels. When one matches, its whole thread is judged the same way as a LinkedIn post: is someone asking for help, comparing tools or describing the pain you solve? A thread that fits shows up on Posts with a short summary, and its author can become a lead, with their name and job title taken from their Slack profile.

Privacy

The messages themselves are never kept. The text of a thread exists only while it is being judged. What we store is the summary, the channel name and the author. The summary is a paraphrase; if it ever repeats six words of the thread in a row, it is replaced with a neutral line.

When something goes wrong

A thread that cannot be judged is tried again on the next runs, and set aside after three attempts, so one odd thread never holds a channel back.
A channel that cannot be read is skipped for that run and named in the card.
If nothing has been read for two days, the card warns you so you can check the connection and the channels.