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Company settings

The details about your business that shape scoring and reply drafts, and where to change them.

Every score and every draft in Harken starts from what it knows about your business. A vague picture gives vague results, while a precise one lets the product tell a genuine opportunity from a lookalike. Most of the picture is gathered when you onboard.

Where to edit

Open Settings and choose Company. The Company view holds these fields:

  • Company name
  • Website
  • Company LinkedIn page
  • Industry
  • Team size
  • Funding stage
  • What your company does, the description of 60 to 150 words that reply drafts draw on

Press Save company. A short confirmation appears once the update is stored.

The Competitors view next to it lists the rivals your agents keep an eye on, up to five at a time.

What lives elsewhere

Two things from onboarding are not edited here:

  • Keywords. Change them from the sources screen of an agent. See Agents.
  • Your ideal customer. Every agent stores a separate audience. See ICP and audience.

Making the picture sharper

Think of a new colleague who must decide in ten seconds whether a post matters. What would you tell them?

  • Name the situation your buyers are in, for example "a three-person agency still chasing invoices by email".
  • State what changes after they adopt you.
  • Mention the words they use, even if they are clumsier than yours.
  • Remove adjectives that every vendor uses, since they say nothing.

Read your details again whenever you launch a new product line, enter a new market or change your pricing model.

FAQ

I edited my profile and old posts did not change. Why?

Existing scores are not recalculated. Updates apply to what your agents collect afterwards.

The website analysis misread my company. How do I correct it?

Fix the fields that are wrong and, if the description is off, rewrite it in your own words. Product sites tend to read like brochures, while buyers talk about their daily struggles.

Is my company information visible to other users?

It is used for your workspace only, to score and draft for you.