How Harken reads public Reddit threads, which comments become signals, and when Reddit is available.
On Reddit people describe their setup in detail, list what they already tried and ask strangers for an honest opinion. A thread like that tells you more about a buyer's situation than most discovery calls, which is why Harken can listen there too.
What Harken collects
With Reddit switched on, an agent's topic source searches new public submissions across the whole site for your keywords. Matching threads are scored like any other post and appear in the Posts feed with a Reddit marker.
For each thread Harken keeps the title and body, a link back to the thread, the author's public username, the time and the public score and comment count. Usernames are often all you get on Reddit, so expect fewer job titles and company names than on LinkedIn.
Which actions count as signals
- Posting: the author opened a thread that matches your keywords.
- Commenting: someone replied inside a matching thread. Harken stores what they wrote and when, so you can read their answer in context.
Votes are part of the engagement figures only. They are anonymous, so they never point to a person.
How the data reaches Harken
Harken talks to Reddit only through its official interface, as a registered application; there is no second route. It reads public content only. Private and quarantined communities are out of reach, and Harken never votes, posts or sends messages.
If Reddit asks Harken to slow down, the crawl pauses once and retries. A search that still fails is skipped, and the run keeps whatever else it found.
Availability
Reddit can be picked in the agent wizard once it has been switched on for Harken; picking it moves the agent's topic source to Reddit. Otherwise the button shows Soon and stays disabled, and nothing is collected from Reddit.
FAQ
Can I limit an agent to certain communities?
Not from the wizard yet. Searches cover the whole site, so make your keywords specific enough to stand on their own.
Can I reply from Harken?
No. Open the thread from its card and answer there under your own account.