Connected accounts
Link the LinkedIn and Gmail accounts outreach sends from, set daily limits, and connect Slack for alerts.
Outreach goes out from real accounts that belong to people on your team. This tab in Settings is where each person links theirs and where owners and admins choose who the outreach agent sends as.
Linking LinkedIn or Gmail
Press Connect on the LinkedIn or Gmail row. A sign-in page run by our messaging partner opens; log in there, and you return to this tab with the account listed as Connected. Harken never sees your password. It keeps only a reference to the account, and can drop it whenever you press Disconnect.
Every person links their own accounts, and linking needs a full seat (see Team). The list shows each account with its owner, marked You or Teammate.
Automating actions on a personal LinkedIn profile is something LinkedIn's terms frown on, and LinkedIn can restrict an account it finds too busy. The daily limits and spacing below lower that risk; they cannot remove it.
Daily limits
Each LinkedIn account starts with these limits per day:
| Action | Limit |
|---|---|
| Invitations | 25 |
| Messages | 50 |
| Reactions | 100 |
| Profile visits | 80 |
| Comments | 20 |
A Gmail account sends up to 100 emails a day. Change daily limits takes whole numbers from 0 to 200. Only actions that went through count; one LinkedIn refused does not use up the day. Between two actions from the same account the runner also waits two to eight minutes.
Who outreach sends as
Under Who outreach sends as, an owner or admin picks the LinkedIn account and the Gmail inbox the outreach agent uses for new plans. A plan can still pick another account; members may only choose their own.
When an account drops off
If LinkedIn signs an account out, or someone disconnects it, its row reads Needs reconnecting and every running plan that sends from it moves to Stuck on the Sequences page. Nothing is cancelled. Press Connect again, then resume the plans.
Slack
Two Slack rows sit further down, both for owners and admins:
- Slack posts alerts to one channel: new leads, and plans that need you. Pick the channel and the kinds after connecting. Invite the Harken app to that channel with
/invite, or Slack refuses the post. - Slack monitoring lets one agent read community channels for buying signals; see Community conversations.
You need to be signed in to Harken in the same browser while Slack asks for permission, so the connection lands in your own workspace.