Team
Invite teammates, choose their role and seat, and what each seat costs.
Under Settings, Team lists every workspace member with the date they joined, their role, their seat and whether they are active or still invited. Filters at the top narrow it by role or status.
Roles
| Role | Can do |
|---|---|
| Owner | Everything, including inviting admins. There is one owner, who always keeps a full seat. |
| Admin | Invite members, change roles and seats, connect Slack, set up the outreach agent |
| Member | Approve and edit sequences, link their own accounts, use every page |
Seats
A full seat can link a LinkedIn or Gmail account and send outreach from it. A view seat sees and works on everything else, and is free.
One full seat comes with your plan. Each additional full seat is billed on your subscription, at the same monthly or yearly rhythm as the plan, and the count follows each change by itself. The line above the list shows how many full seats are in use and how many are billed on top. During the trial nothing is billed.
Moving someone to a view seat unhooks the accounts they linked, and any plan sending through them waits for you on the Sequences page.
Inviting someone
Press Invite member, enter their work email, pick a role and a seat, and press Send invite. They receive an email with a sign-up link that works for 14 days. An owner or admin can send a fresh link with Send again (the old one then stops working) or cancel with Withdraw.
Joining
The invited person opens the link and signs up or signs in with the address the invite was sent to. They land in your workspace with the role and seat you chose; no separate workspace or trial is created for them.
The link has to be opened in the browser they sign in with. If they signed up somewhere else first, Harken asks them to open the email link again. They may also choose to start a workspace of their own instead, which sets the invite aside.
Handing over ownership
The owner can press Make owner on an active teammate with a full seat (give a view seat a full one first). They become the owner and you become an admin. Billing stays with the workspace, but the billing email is still yours until they change it under Manage billing. If anyone else is in your workspace, hand it over before you delete your account.
Removing someone
Remove takes a person out of the workspace. Their linked accounts are disconnected first, and outreach running through them stops and waits for you. The leads, posts and plans they worked on stay.
FAQ
Can a member see my LinkedIn messages?
No. Conversations in Messages are visible only to the person whose account they came from, whatever their role.
Why can my teammate not link LinkedIn?
They hold a view seat. Switch them to a full seat in the list.